A lot of individuals who start using their 1st hosting account, or switch companies, usually have questions with regard to how particular procedures are accomplished or bump into difficulties when setting up different things, including e-mails, website settings, etc. That’s the reason why, some web hosting providers have compiled documentation with the most standard questions and issues in order to help their customers obtain information swiftly and easily. As a result, the technical support engineers can dedicate more time to actual problems that given customers may be encountering, since the solution for the minor things will be available online and customers can deal with them without having to contact the support team. Having elaborate documentation is quite important, particularly for new customers with no practical experience at all, as the hosting service entails a multitude of functions and many individuals can become puzzled about what action to take. A good knowledge base can both help you accomplish the tasks that you need and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we are offering come with an in-depth knowledge base where you can find all you need to know with regard to your web hosting account. Regardless of whether you plan to set up a brand-new MySQL database, to redirect a domain name using an .htaccess file or to create an email address on your desktop PC or hand-held device, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. If you would like to see the complete archive of articles and get informed about all the features that Hepsia offers, or simply to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any obstacle that you might possibly come across, but in case you don’t find what you want, you can always touch base with us, as our tech support team representatives are available day and night.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will permit you to access the detailed online help documentation that we have compiled for you. The articles feature generic information about our web hosting services, instructional manuals about the different functions that you can make use of, plus troubleshooting guidelines that can help you rectify common issues that you may experience. The topics that we have included cover pretty much everything, from simple things such as how to host a brand-new domain name in the account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, whereas the whole article collection is accessible through the all-encompassing Help section.