Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% server uptime for each and every cloud hosting account on our servers. We use an avant-garde cloud Internet hosting platform in which each and every part of the hosting service is managed by a different cluster of servers, therefore if one server fails, the remaining ones inside the cluster are going to take over at once. The cloud platform also cuts down the overall load drastically, therefore the hosting service is far more stable when compared with a service by which everything runs on only one machine and your Internet sites are going to perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls warrant the correct operation of the web servers in the event of DDoS attacks whereas in the case of any software problem, we have admins overseeing the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans offer a 99.9% uptime warranty. As a matter of fact, you won't notice any downtime or service disturbances at all due to the fact that we use a revolutionary cloud platform and instead of managing everything on one web server as most providers do, we have different clusters of servers that manage each service - files, email messages, Control Panel, databases, etc. We also have a custom load-balancing system, so our hosting service is much more stable than what you would usually find available on the market. To make certain that nothing will disturb the work of your sites, our web server facilities have diesel powered backup generators and several separate Internet providers. We have software and hardware firewalls to stop DDoS attacks and staff overseeing the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS
When you obtain a Virtual Private Server through us, we warrant that the physical server your account is set up on will be functional no less than 99.9% of the time. While we cannot control what you’ll do with the VPS and what you set up on it, we will make certain that the main server will work 24/7 without disruptions. Our facilities have redundant Internet providers and backup generators to guarantee the uninterrupted work of all machines accommodated there. If there is a problem with any virtual server on the physical one, we have a team of qualified professionals to eradicate it in a very timely manner and to make sure that the other virtual private server accounts on that hosting server will not be affected. We use only new, meticulously tested hardware components for the web servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated solutions feature a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test every server carefully before we hand it over to the customer and we employ new hardware components to avoid any possibility of hardware issues. Any unforeseen software problems are going to be resolved at once by our system administrators as they keep an eye on all the machines 24/7. To avoid infrastructural problems, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can respond instantly and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper work of your websites.