A 99.9% Server Uptime
We’ve set up our cloud hosting system using dependable hardware and strongly tweaked software. Our sysadmins have installed a modified version of SELinux on all our hosting servers to ensure maximum protection and dependability. We have installed a number of DDoS protection units combined with powerful firewalls to make sure our network is impenetrable and secure.
All Linux cloud hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is vital that you also build your own network architecture. This is the reason why we built a custom–configured internal network in all our datacenters. Based on enterprise–level Juniper routers and switches, our internal network allows for blazing–fast data transmission speeds and is fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, no matter which hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at risk, you cannot feel really secure. That’s the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or in case you have to use an even more robust web hosting solution, such as a Linux VPS or a Linux dedicated servers hosting packages – you will receive a full refund, without any hidden costs or reimbursement taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you’re probably aware of how irritating this can be, particularly when your site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll answer you in less than 1 hour. And the best part is that their average response time is under twenty minutes!