Help and support Channels
Video Lessons
Learn without delay the guidelines on how to modify a document or move a database via our range of how–to video training.
A F.A.Q. Section
We supply you with an easy–to–use Frequently Answered Questions section where you will find solutions to the most commonly asked questions.
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A Ticketing System
Our customer support department is at your disposal 24 hours a day to handle all of your concerns. You will receive a response within maximum 60 minutes right after the ticket submission.
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Types of Assistance
Cloud Hosting Help and Support
If you need advice managing your Linux cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the right reply.
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VPS Help
If you need guidance making use of your administration panel or with the pre–installed apps, just inform us and we shall get back to you within less than 1–hour.
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Dedicated Hosting Guidance
We’ll be here day and night to help you out with any given server maintenance process or to help you replace the existing set–up of your dedicated hosting server.
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Semi-Dedicated Hosting Support
- Semi-dedicated servers are incredibly intuitive and simple to use. However, if, at any moment, you need help, you are able to trust in our 24/7 tech support service.
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