Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section included in TMV Hosting’s Site Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may face, they are compiled by our support team of expert techs.

  • Top quality support service
  • How–To Videos

  • For all of you who’d rather discover how to tackle a commonly encountered problem by watching an instructional video, we have added a compilation of video tutorials to our Site Control Panel. All the training videos are short and simple to grasp. They offer step–by–step demonstrations of various website management activities.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer service and a 1–hour response time guarantee. Our capable tech support engineers will be online 24–7 to respond to your enquiries and to troubleshoot any problem that you might have. Just send a support request from the Help Center and we will reply within a minute.