1 hour ticket response
Our team of customer service technicians is focused on supplying fast answers to all your questions. We will review your customer support ticket once it is received and will respond back to you with a solution to the problem within maximum one hour after the client support ticket submission. Actually, our average response time is 20 minutes.
A Top–Quality Customer Service
Each member of our client care staff has several years of experience in the Linux cloud hosting sphere and most of them have worked for us for at least five years. They are all prepared to answer all your requests in the most competent manner possible.
A User–Friendly Help Center Section
Integrated into the Site Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and web site management articles, check our step–by–step video tutorials or have a gaze at the F.A.Q. section.