Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Guarantee

  • Our group of qualified professionals will do their best to reply to your support tickets within less than 1 hour. If, however, the problem you have come across calls for assistance from our Administrators’ =Team,= we are going to address the ticket to the administrator on shift and will submit a comment to notify you.

  • Top quality support service

  • Top–quality Client Support Service

  • We offer 24 hours a day tech help and support by using a turbo–fast ticket system built into your Control Panel. You can contact us anytime about any of the software applications that come pre–installed on your virtual server, which include the selected Linux distribution, the server management panel and our in–house designed Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that is offered absolutely free along with your virtual server, you can discover an educative Help zone, incorporating all you should be informed on when controlling your sites and programs. We have added a range of how to content articles and video courses that illustrate the fundamental website managing tasks in an easy to read manner.